PRIVACY POLICY

We respect your privacy, and take great care to safeguard your information in our possession. Your preferences for use of your information are our highest priority. My Paragliding Adventure takes seriously the protection and proper use of your personal information, including credit card numbers.

We do not share customer information (including e-mail addresses) unless it is necessary to provide you with products or services that are available from us. We may also disclose information when you tell us to do so, to identify or contact you, to protect your rights or the rights of My Paragliding Adventure or as required by law.

Even within our website operational team, we restrict access to your information to administrators who need it to provide you with products or services available from us. Any third-party companies we use to provide you with products or services are required to keep your information secure and confidential.

My Paragliding Adventure is happy to provide further details of our privacy policies. Please see more detail below. If you have any other questions or concerns regarding our access to or use of your personal information, please email us at info@paragliding.my

OVERVIEW

As a customer of My Paragliding Adventure, your trust is our most important asset. We take the protection and proper use of your personal information seriously and are committed to protecting your personal information in our possession. In order to preserve your trust, we want you to understand what personally identifiable or personal information we may collect from you, how we use such information, and the choices you have regarding our use of this information.

In this policy, the words weour and us refer to My Paragliding Adventure and the phrases personally identifiable information or personal information mean any information by which you can be identified or contacted, such as your name (first and last), address (city, state, zip), e-mail address, telephone number, etc.

CATEGORIES OF INFORMATION WE COLLECT

We collect personally identifiable information through communications with you, or through paragliding.my or as defined above, whenever you interact with us. Some examples include:

  • registering for a shopping account on our website
  • requesting that merchandise be sent to you or others, or place an order with us
  • interacting with our mobile sites, mobile applications and services
  • through communications with you directly
  • registering for booking of tandem paragliding activities

HOW WE USE YOUR INFORMATION

We use your personal information that we collect to conduct our business and to provide you with the best possible products, services and experience. Service providers, third parties who perform services on our behalf, are contractually restricted from using your information in any manner other than in helping us to provide you with the products and services available from us.

We may also, in certain instances, disclose your personally identifiable information when we have reason to believe that it is necessary to identify you, contact you, or bring legal action to protect your rights or the rights of My Paragliding Adventure or others. We may also disclose your personally identifiable information when you ask us to do so or when we believe it is required by law.

MOBILE PRIVACY

My Paragliding Adventure may offer mobile applications (commonly known as “apps”) that allow you to shop online, check product availability, download partner apps, or receive other information from us. All personal information collected by My Paragliding Adventure via our mobile application is protected by this Privacy Policy.

In the future, we may offer updated or enhanced versions of our mobile applications that include additional features created by us or using third party functionality. Our applications or the third party may automatically collect information about your precise location from your device, but only if you allow it.

COOKIES, WEB BEACONS, AND OTHER SIMILAR TECHNOLOGIES

Our website uses “cookie” and “web beacon” technology. We use cookies and web beacons to distinguish you from other visitors, track your IP address and usage of our site, and to identify the name of the Website from which you linked to paragliding.my. This information is used for fulfilling contracts with our business partners, and to help us serve you better by improving our website design, as well as our products, services, and promotions. We do not otherwise track any information about your use of other websites.

A cookie is a small data file that is placed on the hard drive of your computer when you visit a website. A “session cookie” expires immediately when you end your session (i.e., close your browser). A “persistent cookie” stores information on the hard drive so when you end your session and return to the same website at a later date, the cookie information is still available. A web beacon is a small string of code that represents a clear graphic image and is used in conjunction with a cookie.

When you visit our website, we may use both a session and a persistent cookie. This Website-placed placed cookie may contain information (such as a unique user ID) that is used to track your usage of our website and in some cases, your e-mail address. Your e-mail address is only saved in this Website-placed cookie if you register with us. A web beacon allows us to capture certain additional types of information about a visitor’s actions on a web site, such as a visitor’s cookie number, the time, date, duration and
number of page views, a description of the page where the Web beacon is placed, and
details about any items that were purchased.

If you register with us, this Website-placed cookie allows us to recognize you when you return to our website and provides you with access to your account information. If you save your information with or order from us, we may also use cookies to monitor and maintain information about your use of our website. If you have not saved your information with or ordered from us, we may monitor and maintain information about your use of our website in a manner that does not identify you. You can disable cookies
at any time by using your browser options; however, if you turn off cookies, we will not be able to track your order or enable you to make a purchase from our website. In addition, we will not be able to recognize you as a registered user to allow you access to your account information.

We may use Flash Cookies (also known as Local Stored Objects) or other similar technologies. A Flash cookie is a small data file placed on a computer using Adobe Flash technology that may be built into your computer or downloaded by you to your computer. We use these technologies to personalize and enhance your online experience, facilitate processes, personalize and store your settings. They help us improve our sites by measuring which areas are of greatest interest to customers.

We do not use Flash cookies for marketing or behavioural targeting purposes. Flash cookies are different from browser cookies and the cookie management tools provided by your browser will not remove Flash cookies. Learn how to manage privacy and storage settings for Flash cookies. If you disable Flash cookies or other similar technologies, please be aware that you may not have access to certain features and services that make your online experience more efficient and enjoyable.

LINKS TO OTHER WEBSITES AND SERVICES

Websites provided by My Paragliding Adventure may include links to other Internet sites, content, or videos (embedded or direct links) maintained by third parties (‘Linked Sites’). We provide Linked Sites to you solely as a convenience, and the inclusion of Linked Sites does not imply endorsement by us of the Linked Sites. You access Linked Sites at your own risk and by accessing them you leave our website. Linked Sites are not under the control of My Paragliding Adventure and we are not responsible for the contents of any Linked Site, including the privacy policies or tracking technologies they may use. We encourage you to check the applicable privacy policy to determine how they will handle any personally identifying information they collect from you.

SECURITY

We maintain physical, electronic and procedural safeguards to protect the confidentiality and security of personally identifiable information transmitted to us using this website. To guard your information, our website uses Secure Sockets Layer (SSL). SSL encrypts your credit card number, name and address so only My Paragliding Adventure is able to decode your information. Please note that e-mail is not encrypted and is not considered to be a secure means of transmitting credit card information.

To be sure your connection is secure, look at the bottom status bar of your browser window. If you see an unbroken key or a closed lock (depending on your browser) the SSL is active and your information is secure. Most browsers offer additional security alerts as well.

Additionally, we are asking all our customers to take measures to help protect personal information in their online accounts, including the following:

  • Install the latest security updates and anti-virus software on your computer to
  • help prevent malware and viruses
  • Reset your e-mail account password
  • Use complex passwords (a minimum of 7 alpha/numeric cAsE sEnsitive characters)
  • Do not use the same password on more than one website
  • Do not share your password with others
  • Sign out/log off website sessions so that your session is closed and cannot be accessed by another user on the same computer, especially when using a public computer or terminal

BUSINESS TRANSITIONS

As we continue to develop our business, we may undergo a business transition such as acquiring another company, merging with an existing company, or selling a portion of our assets. In such transitions, customer information is typically one of the business assets that is transferred or acquired by a third party. In the unlikely event that My Paragliding Adventure or substantially all of its assets are acquired or enter a court proceeding, you acknowledge that such transfers may occur and that your Personal Information can
continue to be used as set forth in this Privacy Policy.

POLICY CHANGES

This policy replaces all previous disclosures we may have provided you about our information practices. We reserve the right to change this policy, and to apply any changes to information previously collected, as permitted by law. If there are material changes to this policy or our information practices change in the future, we will notify you by posting the policy changes on our website.

ADDITIONAL INFORMATION

If you’re not comfortable shopping online (and would prefer to make your purchase via telephone), just give us a call at +6019-699-6188 or +6012-326-3332. Our Customer Service Representatives will be happy to assist you. The examples contained in this Privacy Policy are illustrations only, and are not intended to be exhaustive.